Messages : 1 to 6
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Number of messages : 6
on 03/04/2007 at 10:03
My programme arrived thing this morning and in fantastic condition. Excellent customer service and quick dispatch and delivery.
Thanks
on 19/03/2007 at 21:13
Very good site. Thank you!!!:
Thanks!
on 08/03/2007 at 09:33
Thanks for sending the other stuff (another 50th coming up for a Man U fan) so quickly and especially for the freebie.
No problem with using any of my comments about your excellent site.
Best regards
Richard
on 22/11/2006 at 22:42
Top Service.
Just recieved the programme i ordered on sunday and say what a fantastic service you have provided.
Thanks for your help.
Best site by miles...............
Ray.
on 04/10/2006 at 15:10
Wow, what can I say? One of the most professional interactions I have every experienced in an online purchase. The envelope for my item arrived empty. I emailed the site, and within 7 hours I had a reply - and considering the time difference, that means that the reply was immediate. Rather than discounting my claim (or even deciding what to do for a day), they made every effort to help me from the getgo. When I say every effort, I don't mean that they pretended to help. They contacted other people who had recieved goods that day to see if there was a double packing of merchandise, and they asked me to send them a picture of the envelope and postage information. They just did everything in their power to help, without once considering I may be a deadbeat who was just trying to scam them from a free magazine.
My magazine arrived in the mail one day later; it had been somehow extricated from the envelope and was sitting in the office, wrapped in the paypal pay reciept that conveniently had my address on it. So it turns out, the blame must be laid on the pUS postal service.
I've always said... Don't judge a company by how they treat you when things go right. It's easy to be superficially polite. Judge a business on what happens when things go wrong. And after having had something go wrong, I can tell you that I am more impressed with this company than I have been with any onther that I have dealt with online.
Thanks so much, guys, the program is great!
on 18/08/2006 at 11:12
I appreciate the prompt service.
Thanks to your company I'm going to be looking at stuff I haven't seen
since I was a football-mad teenager in Swansea in the 1950s.
Messages : 1 to 6
Page : 1
Number of messages : 6